For any clarification or queries, do write to study@capitalcollege.ae
Admission
Capital University College does not discriminate on the basis of age, sex, religion or disability for admissions into its programs. As long as the applicant meets the entry requirements, admission eligibility will be considered met with. Capital follows the law of the land and of the awarding body it operates in association with.
Refund Policies:
- The intention to withdraw / claim refund must be made in writing to the College
- Refund of fees (registration fees not included in fees) will be made in the format below:
- 2 weeks before the start of program 75%
- On the day of the start of program (before the program) 50%
- After one class sessions 25%
- After two class sessions 00%
- The registration fees are non-refundable and nontransferable unless Capital University College decides not to run the program at all. Capital reserves the right to delay a published start date by up to two weeks to make a viable batch size is acceptable by the student.
- In case after the completion of the refund period, should the student face a medical condition that makes the student unable to continue the course of study either on campus or online, the student may apply for a further refund on special case. Capital will refund 10% or the balance fee whichever is less of the unused amount. This has to be supported by MOHs certificate confirming nonattendance of the program by the student. Private clinics certificates and international doctor’s notes will not be accepted. Only those issued by the Government hospitals/ DHA.
- Processing time for refunds is 15 working days. Classes missed, if any, prior to receiving the application for refund, while sessions are being run; are counted as classes taken while counting the refunds. All refund cases will be treated alike and no exceptions will be made in any case.
- There are no refunds if Capital University College chooses to relocate its campus within the same city.
Release of Qualifications: Capital University College will release the student’s qualifications only upon them completing all the necessary assessments and clearing their dues. The qualifications are issued by the respective bodies and Universities at their time frames. Student understands that Capital does not control the same and will make efforts to inform the student soon as they are released.
Attestation of Qualifications: Capital University College will assist the students with information on agencies who conduct attestation of credit bearing qualifications issued by the respective awarding body / University as the case may be. Capital will not perform attestation service on behalf of the student. The students are advised to check the accreditation of the University prior to enrolling for the programs by the authorities. While we take all care to verify all accreditations, Capital will not be responsible for the partner University losing, withdrawal or changing its accreditation body; or for the modification in policies of the UAE authorities for attestation or related. In an event of change of partnership with a University partner, Capital will do best to offer an alternative solution and mode of study to complete the remainder of the qualification.
Student Update of Information: Student must inform Capital University College of their change in contact information, email or physical as the case may be. Capital will accept no liability if the student fails to receive updated information and the message was not communicated.
Student Visa: Capital University College offers visa to qualifying students. Students who fail to qualify by the regulations of the Authorities will be reimbursed the amount paid less the amount used in applying for the visa and administration charges of Capital University College. Students sponsored by the College must communicate a month prior to the visa expiry to renew the same if applicable. Capital will not be responsible for any fines or late fees imposed by the authorities due to delay of the student or the authority.
General Regulations
- On campus Students are required to attend at least 80% of lectures of their course on campus; and all students are required to complete all assessments and submit written work as required by lecturers and tutors on time.
- If a student does not submit his/her work by the deadline set, the submissions will not be marked and students will receive a “0” / “fail” for that work. Any exception to this rule is at the discretion of the Capital University College Manager. Delayed work will receive a maximum of a Pass grade at best.
- Capital University College reserves the right to expel a student if he/ she has disruptive behavior to the general conduct of the Capital University College. Any refund of fees will be at the discretion of the Capital University College.
- Classes will be held as scheduled and as explained to the students by the Capital University College Manager or Officer of admissions and Administration prior to registration. However, should classes be lost due to public holidays or other unforeseen circumstances, there may be more classes than those scheduled to cover up for the loss. In such event, students are required to attend the extra classes as necessary in order to complete the program as scheduled.
- Enrollment for a course, together with the payment of the required deposit, creates a binding agreement to follow the course and to pay the full fee. Installments are offered to ease the payment for the student; and does not suggest payment by milestone completed.
- In the event of cancellation of enrollment by the student, for whatever reason, the following apply:-
- Cancellation must be made in writing.
- The registration fee is not refundable.
- Where a cancellation is received after commencement of the course refund will be at the discretion of the College and the college refund policy as stated above.
- If students change their course of study during the term no refunds will be given where the revised course involves the same, more or a fewer subjects or results in a lower fee.
- Courses will take place only if justified by demand and college has full discretion to cancel courses if not enough people are registered.
- Where students are studying towards an external qualification the Capital University College will solely be responsible for tuition only as a Study Centre. Students will be responsible to meet all the requirements set in by the external body / University. The admission to the courses, University progressions are further subject to the terms and condition of the respective universities and awarding bodies and may be subject to change. Attestation protocols by the authorities may change too. Capital University College will not be responsible or liable to such changes, which may occur in future. The student understands that as a student who wishes to enroll for the course is expected to confirm the regional accreditation, attestation status from the relevant bodies of their respective countries prior enrolling to the course.
- Admitting for the course confirms that the student is fully aware and has understood and verified the details provided by the Capital University College officials through the sources available and is satisfied and confirm acceptance to the same.
- The Capital University College Prospectus is correct at the time of printing but subject to alteration without prior notice.
- While course start and end dates are not expected to change the Capital University College reserves the right to alter dates in order to facilitate or improve th e provision of the course and its examinations. Those changes will in no way affect the other terms and conditions of a student’s contract with the Capital University College.
- The Capital University College reserves the right to inform a student’s sponsor(s) of the academic or attendance performance of the student but only if requested by the sponsor(s).
- All changes of contact or address must be immediately notified in writing to the Admissions Office. Capital University College will not be responsible for any loss to the student due to lack of updated information.
- The Capital University College reserves the right to inform a student’s sponsor(s) of the academic or attendance performance of the student but only if requested by the sponsor(s).
- The Capital University College reserves the right to place a student arriving late for his/her intended course, onto a course which commences at a later date. Such students may request a refund for the course but the registration fees will continue to remain non-refundable.
- If the classes have started for the earlier term and the student is delayed in joining for any circumstance except created by the Capital University College will be considered for refund as per Capital University College Refund Policy where the number of days absent while the course was being run will be counted as if the student had ‘attended’ and refund will be calculated accordingly.
- Irrespective of any information provided verbally by the staff or agents of the Capital University College, all applicants and students will be subject to the conditions stated herein, and regulations provided in the Student Manual or on Capital University College website.
- In the event of closure of the Capital University College through an Act of God, War or Political or Industrial unrest that may cause temporary cessation of class schedules, the Capital University College will endeavor to ensure students recommence studies at one of its associated Capital University Colleges.
- The Capital University College will not be responsible for any mail or money sent to students who use Capital University College as an accommodation address for mail that they may receive.
- False information on the application form may render the student liable to expulsion.
- While every effort is made to ensure that course information material provided by the Capital University College is correct, the Capital University College will neither be liable for any error in its publications nor for changes in the courses, syllabuses, regulations or exemptions made.
- Any monies received by the Capital University College from the student’s parent, guardian or sponsor on his or her behalf will, after clearance through the bank, used by the Capital University College, be paid to the student only and not to any other person and will be paid via a nonnegotiable crossed cheque.
- While student’s files are treated as confidential, the Capital University College will not be liable for any information requested by the government departments or any of their divisions with a written request stating explicitly the use of the same.
- The Capital University College reserves the right to change the location of its centre(s) or part thereof within the cities in which centers may be located or add additional centers. This change will not form a reason for refund.
- Students must abide by any Rules and Regulations of the Capital University College.
- In the event of discrepancy/ambiguity on the general terms and conditions the Capital University College Management’s decision will be final & upheld.
Telr – Terms & Conditions
- “Capital College LLC maintains the https://capitalcollege.ae/) Website (“Site”).
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
- ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
- ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
- ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
- ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
- ‘’User is responsible for maintaining the confidentiality of his account’’
Ø PAYMENT CONFIRMATION
Upon payments done through Telr, students will receive confirmation from Telr. Students can request for a physical receipt from Capital by visiting the campus. Payment confirmation will reach within 24 hours.
Ø REFUND & CANCELLATION POLICY
- The intention to withdraw / claim refund must be made in writing to the College
- Refund of fees (registration fees not included in fees) will be made in the format below:
- 2 weeks before the start of program 75%
- On the day of the start of program (before the program) 50%
- After one class sessions 25%
- After two class sessions 00%
- The registration fees are non-refundable and nontransferable unless Capital University College decides not to run the program at all. Capital reserves the right to delay a published start date by up to two weeks to make a viable batch size is acceptable by the student.
- In case after the completion of the refund period, should the student face a medical condition that makes the student unable to continue the course of study either on campus or online, the student may apply for a further refund on special case. Capital will refund 10% or the balance fee whichever is less of the unused amount. This has to be supported by MOHs certificate confirming nonattendance of the program by the student. Private clinics certificates and international doctor’s notes will not be accepted. Only those issued by the Government hospitals/ DHA.
- Processing time for refunds is 15 -45 working days. Classes missed, if any, prior to receiving the application for refund, while sessions are being run; are counted as classes taken while counting the refunds. All refund cases will be treated alike and no exceptions will be made in any case.
- There are no refunds if Capital University College chooses to relocate its campus within the same city.
Refunds will be done only through the Original Mode of Payment
International Students must reflect on the T&C on their offer letter.